I can't log in FB

Boris

10 Apr, 2015 06:45 AM

Hello,

The issue is:

1) Installed, executed application - everything's fine here.
2) Entered username (the part which goes after trailing slash, i.e. http://facebook.com/first.last - I user username "first.last" (without quotes) )
3) My facebook password
4) It tries to connect, animated throbber appears, then it says that the password is incorrect.

Many thanks.

  1. 1 Posted by josh on 11 Apr, 2015 01:39 PM

    I have the exact same problem. I even changed my profile password to make sure I was using a current matching password. It would be nice if someone could reply with a solution.

  2. Support Staff 2 Posted by James on 12 Apr, 2015 05:49 AM

    James's Avatar

    Hello Boris and Josh,

    You have downloaded the old outdated version of Facebook Messenger.

    Here are 2 promo codes for the new version;
    P9494MRJLWPN
    K6MYTFMNX4K4

    New version; https://itunes.apple.com/app/messenger-for-facebook!/id953970277?mt=12

    I hope this helps,
    James

  3. 3 Posted by Boris on 12 Apr, 2015 12:01 PM

    Actually, there are both these applications available in the store. First, I obtained the "new version", which I disliked. Then I found another application (which appears to be an "old version"), and obtained it too. It is a bit odd, though.

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