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cannot log.in

jane

09 Feb, 2015 02:17 AM

hi good morning i had a problem logging in into my account. i have been registered already but when i log.in it always says @ is forbidden in the username. can you help me out please

  1. Support Staff 1 Posted by James on 09 Feb, 2015 05:18 AM

    James's Avatar

    Hi Jane,

    Is it possible for you to provide a short video of the problem?

    Let me know,
    James

  2. 2 Posted by Allene jane Zam... on 09 Feb, 2015 05:23 AM

    hi james its ok now i figure it out already. thank you

  3. Support Staff 3 Posted by James on 10 Feb, 2015 06:43 AM

    James's Avatar

    Great, thanks for letting me know!

  4. James closed this discussion on 10 Feb, 2015 06:43 AM.

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